**COVID 19 UPDATE**

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UPDATE as at 11th November

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The office remains open and we are available 24 hours a day.

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Having received updated information from both the ICCM and local crematoria, it will now become mandatory for all individuals to wear a face covering when attending services in crematoria chapels and churches unless an exemption applies.

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If you would like information on these please do not hesitate to contact us. 

Having entered Tier 4 restrictions remain in place, many remain unchanged.

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Church and Crematorium Services

a)  The number of mourners allowed to attend remains at 30. 

     For interment / scattering of ashes the number once again 6.

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b) Churches / places of worship have once again been closed for funerals. 

    Crematorium Chapels remain open but singing is not permissable.

    Ministers, Celebrants and Funeral Directors should not sing.

    Professional and amateur soloists or groups may be allowed to perform depending on

    the venue.

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c) A Track and Trace system, in line with Government instruction, has been implemented

    at some crematoriums.  Details of those attending services will be collected. They will

    be held securely for 21 days.

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Our Premises

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a)  Please continue to make an appointment wherever possible if you need to attend for a

     face to face meeting.  We ask that only 2 people attend an appointment.

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b)  Funeral arrangements can still be made via telephone and emails if you feel more

     comfortable with this arrangement.

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c)  Our premises are cleaned and disinfected regularly.  We have hand sanitiser, wipes       

     and pens for you to use. 

 

     It is not possible to social distance within our office so we must ask you to wear a face         covering at all times.  We can provide these if necessary - FREE of CHARGE.

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d)  All visitors to the premises will have their details recorded for Track and Trace

     purposes.    

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e)  Please be aware that as we still have a duty of care to our staff they will not be

     shaking hands, taking names or handing out Orders of Service as social 

     distancing cannot be maintained.

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Social distancing MUST remain a priority at all times.

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If you have any queries or concerns regarding any of the above information

please do not hesitate to contact us and we will do our utmost to put your

minds at ease.

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Despite all this we would like to take the opportunity of wishing everyone hope for a safe, healthy and better 2021.

Experiencing a Bereavement

 

The death of someone close to us is a very personal experience and is likely to be one of the most painful we will ever suffer, it can be also be one of life's greatest challenges.

 

The death may or may not be expected but nothing will prepare you for the emotional shock of losing someone close.  Dealing and coping with a death is never easy, it can be even harder when it feels impossible to talk about the practical issues that

accompany such a loss, you may feel lonely or isolated as if you're the only one taking responsibility, this is only natural and will be made easier with our help and guidance.

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  This web site is a basic extension of the information that we can provide through our brochure, which is provided at your time of need,

but nothing can compare to a personal, friendly chat.

Arranging a Funeral

 

Our services to you begin with your first contact and extend, not only up to and

including the funeral but often way beyond. 

 

We understand how difficult it can be for you arranging a funeral for a loved one and

how important it is for a family to discuss and agree upon the funeral arrangements, especially with the many options and choices that are available.

 

Many questions will arise following the death of a loved one -

is there a will ?  are their final wishes known ?  is there a funeral plan ?

 

A funeral service can include several elements -

church or place of worship, crematorium or cemetery, hearse or alternative transport,

music, flowers, donations, obituaries, orders of service, funeral wake or tea 

 

These will all be brought together for you by us, through listening to your requests,

advising where needed and liaising with the parties concerned, thus ensuring that

the day runs as smoothly as possible.

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Many families prefer to make the arrangements in the familiar and comfortable surroundings of their own home, we are happy to visit you in your own home.

Please click on the 'Dandelion' link for

a more comprehensive list of things you

may wish to consider.

Your donation will be accepted and administered by Paypal. If you are happy to proceed please click on the Donate button.  If you prefer donations may still be made by cash or cheque and sent to our office.

 

A variable processing fee is charged by your card provider and a fee of up to 3% is chargeable by Paypal * on all transactions. 

* All in memory / donation giving sites charge a % as a fee.